Effective Date: Jun 7, 2026
Customer Satisfaction Guarantee
Your satisfaction is important to us.
We want every customer to feel confident when trying Femicor products. For this reason, eligible purchases are protected by a 60-Day Money-Back Guarantee.
If you are not completely satisfied with your purchase, you may request a refund within sixty (60) days from the date your order is delivered.
Eligibility Requirements
To qualify for a refund:
- Your request must be submitted within 60 days of delivery.
- The product must have been purchased through an authorized source.
- You must comply with the return instructions provided by our support team.
We recommend using the product consistently before deciding whether it meets your expectations, as individual experiences may vary.
How to Request a Refund
Step 1: Contact Support
Send an email to:
Please include:
- Full Name
- Order Number
- Email Address Used for Purchase
- Reason for Refund Request
Adding “Refund Request” to the subject line may help expedite processing.
Step 2: Return Instructions
After reviewing your request, our support team will provide the appropriate return instructions, including the return address if required.
Please do not send products back before receiving return instructions.
Step 3: Inspection & Verification
Once returned items are received, they will be reviewed to verify eligibility under our refund policy.
Processing times may vary depending on shipping transit times and return volume.
Step 4: Refund Processing
Approved refunds will be issued using the original payment method whenever possible.
After a refund is processed, financial institutions may require additional time to post the refund to your account.
Most refunds appear within 5–10 business days, although timing may vary by bank or card issuer.
Non-Refundable Items
Refunds may be denied in situations including but not limited to:
- Requests submitted outside the guarantee period
- Purchases from unauthorized sellers
- Fraudulent claims or chargeback abuse
- Failure to follow return procedures
Chargebacks
Customers are encouraged to contact our support team before initiating a chargeback with their bank or credit card provider.
Many issues can be resolved quickly through our customer service process.
Need Assistance?
Our customer support team is available to help with any refund-related questions.
Email: support@femicor.com
Thank you for choosing Femicor.
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